Products

Frequently Asked Questions

Orders are generally processed within 1 to 2 business days and delivered within approximately 3 to 5 business days after dispatch.

No. Diwan Mahal does not accept returns for delivered orders. Due to the nature of our personal care products, delivered orders are considered final sale.

Please contact us as soon as possible after receiving your order.

Share your order number, contact details, and clear photographs or videos of the product received. Our team will review the issue and assist you accordingly.

Contact us promptly if your parcel or product appears damaged when received. Please provide photographs or videos of the parcel and product along with your order details so we can review the matter.

Individual skin and hair needs can vary. We recommend reviewing the product information and ingredients before use, especially if you have known sensitivities or allergies.

Why you will Love Us❤️

  • Pure Ingredients

  • Non-Toxic

  • Dermatologist Tested

  • Cruelty-Free

  • Free Fast Shipping

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Meet the Diwan Family

I ordered the hair oil after seeing it online and honestly liked the overall experience. The packaging was neat and the parcel arrived safely. I have started using it regularly and so far I am satisfied with it.
Ayesha Khan
Ordered through COD and received my parcel within the expected time. The product was properly packed and everything was as shown on the website. Good experience with Diwan Mahal.
Muhammad Usman
I have been using the hair oil as part of my regular hair care routine. The texture is good and it feels comfortable to use. Delivery was also smooth. Overall, a good experience.
Sana Ahmed
Really liked the face wash. It feels gentle during use and my skin feels fresh afterwards. The ordering process was easy and my parcel arrived without any issue.
Hira Fatima
This was my first order from Diwan Mahal and the experience was good. I liked that COD was available and there was no extra delivery charge. The product was packed properly.
Ali Raza
I bought the hair serum and have been using it regularly. I like how easily it fits into my routine. The parcel arrived in good condition and the customer service was helpful.
Mahnoor Sheikh
Good experience overall. The order was easy to place, delivery was on time and the product was securely packed. I would consider ordering from Diwan Mahal again.
Hamza Ahmed
I really liked the presentation of the product. Everything was packed nicely and the delivery was smooth. I have started including the oil in my regular hair care routine.
Iqra Malik
Ordered the hair care oil through COD. The parcel arrived safely and the product was properly sealed. So far, I am happy with the purchase and will continue using it.
Abdul Rehman
Nice experience with Diwan Mahal. The website was easy to order from, delivery was free and my parcel arrived in good condition. The product also came with clear usage instructions.
Eman Tariq
I ordered the hair oil after seeing it online and honestly liked the overall experience. The packaging was neat and the parcel arrived safely. I have started using it regularly and so far I am satisfied with it.
Ayesha Khan
Ordered through COD and received my parcel within the expected time. The product was properly packed and everything was as shown on the website. Good experience with Diwan Mahal.
Muhammad Usman
I have been using the hair oil as part of my regular hair care routine. The texture is good and it feels comfortable to use. Delivery was also smooth. Overall, a good experience.
Sana Ahmed
Really liked the face wash. It feels gentle during use and my skin feels fresh afterwards. The ordering process was easy and my parcel arrived without any issue.
Hira Fatima
This was my first order from Diwan Mahal and the experience was good. I liked that COD was available and there was no extra delivery charge. The product was packed properly.
Ali Raza
I bought the hair serum and have been using it regularly. I like how easily it fits into my routine. The parcel arrived in good condition and the customer service was helpful.
Mahnoor Sheikh
Good experience overall. The order was easy to place, delivery was on time and the product was securely packed. I would consider ordering from Diwan Mahal again.
Hamza Ahmed
I really liked the presentation of the product. Everything was packed nicely and the delivery was smooth. I have started including the oil in my regular hair care routine.
Iqra Malik
Ordered the hair care oil through COD. The parcel arrived safely and the product was properly sealed. So far, I am happy with the purchase and will continue using it.
Abdul Rehman
Nice experience with Diwan Mahal. The website was easy to order from, delivery was free and my parcel arrived in good condition. The product also came with clear usage instructions.
Eman Tariq

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