Contact Us
We’re Here to Help
Have a question about a product, your order, delivery, or anything else?
Our team at Diwan Mahal is happy to assist you. Whether you have a question before placing an order or need help with an existing order, feel free to get in touch.
Get in Touch
WhatsApp & Phone
+92 315 7204183
For the quickest assistance, you can contact us through WhatsApp or call us during our customer support hours.
For general questions, complaints, suggestions, or other inquiries, you can reach us by email.
Customer Support Hours
Monday to Saturday
10:00 AM to 6:00 PM
We aim to respond to customer inquiries as promptly as possible during our support hours.
What Can We Help You With?
You can contact us regarding:
- Product information
- Product usage
- Order status
- Delivery inquiries
- Order cancellation
- Damaged or incorrect orders
- General questions
- Complaints or suggestions
When contacting us about an existing order, please include your order number and the phone number used when placing the order so we can assist you more efficiently.
Connect With Diwan Mahal
Stay connected with us for product updates, hair care and skincare content, and new arrivals.
Facebook: @diwanmahal
Instagram: @diwanmahal
Your Care Matters
At Diwan Mahal, we value clear communication and a positive customer experience.
Have a question? Talk to us.
